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As is so often the case, a problem or glitch with your computer prompts a search.

An overwhelming need to find out “why” or “how” it works can seem like a daunting task, and you go to a popular serach engine.

 The problem is the suggestions that return based on the words that you provided as criteria.

How do you look for a solution to a technical problem while being unfamiliar with the technical aspects and terminology?  The end result is frustration and anger with a side of helplessness.

Don't get mad.  Get help.

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